Worest place I never see terable service I paid for my car 150 still have the same problem
10 months ago
Booked my car in for a MOT and service. Garage opens 8 a.m. and I left my car in the care of staff from 7:45 a.m so I had a chance of being one of the first to be inspected. Specifically told them that I needed the car back by 4 (8 hours seemed plenty of time) as I had to drive home after work. Wasn't ready at 4 and although they were sympathetic it didn't help that I had to wait another hour before the car was ready. No complaints about the work carried out but customer service needs a wee bit of improvement.
8 months ago
Definitely go elsewhere, had my MOT here and the prices and labour times are pulled out of thin air. I was quoted 3 different prices for the same work (ranging from £350 to £272). I felt pressured & nothing was explained well. They tried to charge £330 for 2 new tyres (on a Clio!) and the work that was carried out has been charged at 5 hours, on a minor job that I’ve been advised by a mechanic should have taken absolutely no more than 2! One specific job was quoted to me at 2.5 hours and industry standard is less than 30 minutes to complete. They told me the rear brakes were sticking so had to be investigated, on investigation they found dust? And charged me in excess of £70 to clean the dust. Untrustworthy.
6 months ago
Worst place ever. I went get air pressure put into my tyres and the women at the reception bluntly refused saying something along the lines of “are you going to buy from us, don’t come for free stuff”! WTH. This doesn’t happen elsewhere!
a year ago
Honest, open, trustworthy, reliable garage. I have been using this garage since moving to the Glasgow area. They are up front regarding all repairs and costings, with diagnosis matching my own research into the causes of problems. They have great opening times for drop off and collection and usually get the car back same day or next morning (depending on drop off time and complexity of the repair). Very friendly staff.